At SSP we are always looking for talented network integration professionals to join our team. If you're committed to delivering the very best solutions to your clients, to making sure you're always on the cutting edge of technological developments, and to growing professionally in an established, high-caliber company that is respected across the industry, we want to hear from you!

We currently have the following openings:

Desktop Support / System Engineer (Richmond, CA)

SSP Data is an IT consulting and service company based in Richmond, CA, which is seeking qualify candidate to fill in the experienced Desktop Support and Entry Level System Engineer positions.

There are currently openings for a mid-level Desktop Support and entry level System Engineering positions require working in various client sites for on-going projects assigned.

Responsibility includes setup, support, maintenance, troubleshooting and updating of IT network, computer hardware and software, printers for our clients. This position also needs to support for data communication equipment and associated wiring.

Job Description

  • Install, Support and/or troubleshoot IT network, computer hardware and software, printer, wireless network, anti-virus program, router and switch, and others in our client sites.
  • Follows up with customers to keep them informed of the status of their issues/projects.
  • Write and maintain problem resolution records.
  • Write and maintain project documentation related to customer projects.
  • Research on new technology and products.
  • Performs other related duties assigned by managers.
  • Rotating 24/7 on call support duty.

 Education, experience and other requirements

  • Bachelor degree from four-year College or university; or a 2 to 4 years related experience and/or training; or equivalent combination of education and experience.
  • Certifications Cisco and/or Microsoft preferred.
  • 2-3 years of desktop support experience preferred.
  • Solid knowledge of Desktop and Server, software and hardware required.
  • Basic configuration experience of switches and routers is preferred.
  • Strong Knowledge of Windows Vista / Win 2003 / WinXP / Win2K. MacOS X and Linux experience is a plus.
  • Ability to install, troubleshoot, repair and maintain computers, hardware and software, peripherals and other external devices.
  • Excellent interpersonal and communications skills.
  • Demonstrated team player; and must be willing to learn new skills with ability to follow written procedures and guidelines, meet deadlines and prioritize assignments as well.
  • Must own his/her vehicle.
  • US Citizen or Permanent Resident.

If you are a very motivated individual and you do not meet all the above requirements, you are welcome to apply.

Pay: Based On Experience.
Location: Richmond, CA
Benefits: Medical insurance, Paid Time Off and 401k.

Principals only.
Please, no phone calls about this job!